What are you looking for?
What kind of property?
In what area?
Your property is on the market and the enquiries are rolling in. It’s now very important to record every potential buyer’s contact details and feedback on your MasterSell Enquiry/Inspection form so you have accurate, up to date records.
Record buyer contact details:
Record buyer feedback:
Making follow up phone calls
As well as recording all buyer details and their comments about your property before and after inspections, you should note your own comments and thoughts about each buyer. This will help you remember them and make your follow up phone conversation flow more easily.
Tip: Encourage feedback where possible. Use buyers’ positive feedback when promoting your home and negative feedback to make improvements to your property or your sales pitch.
Tip: Recording buyer comments will also help you remember buyers if they contact you again for a second inspection or for more information.
Inspections are an essential part of the private property sale process
You can organize weekend open house inspections or separate private inspections- it’s best to be flexible and offer both.
Weekend open house inspections:
Tip: During inspections, ensure your cupboards and drawers are tidy and lock up any valuables.
Tip: Ask a friend or family member to accompany you during the open house. Safety is a priority and your home will be open to strangers, so make certain you’re not alone.
Tip: If your property is small, it can appear even smaller when a large number of potential buyers inspect at the same time. Individual private inspections should also be considered.
Individual private inspections:
Tip: It is not recommended to allow buyers entry for private viewings without a prior appointment.
Tip: For a higher level of security, allow people outside to see into the property by keeping blinds open during viewings.
Tip: After the property viewing, remember to hand your customised property flyer and Offer to Purchase form to the potential buyer before they leave. Ensure the Contract of Sale is available during the viewing.
Tip: Place your MasterSell Open for Inspection triangle board outside your door before the scheduled appointment time. This will notify buyers the private inspection is ready to commence. You can also place your directional arrow boards at the end of your street and on the main road guiding the potential buyer to your property. Ensure you write your property address in the space provided and in larger letters specify BY APPOINTMENT ONLY.
CONTINUE TO STEP 6
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Agent Managed Sale: NSW State
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